Privacy Policy

Privacy Policy

Who we are

Our website address is: https://chrissharpcounselling.com and is secured by end-to-end SSL encryption of data.

(NOTE: chrissharpcounselling.co.uk also redirects here)

What personal data we collect and why we collect it

Cookies

Cookies are used for essential functionality and for Google Analytics measurement. You can opt out of analyics cookies by selecting “no” in the cookie bar at the bottom of this website.

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

Cookie data is stored for as little time as necessary. Most functional cookies will be deleted at the end of your session. Analytics cookies typically last for around one month.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Personal data used for bookings are retained for five years for insurance reasons.

What rights you have over your data

If you have booked an appointment of left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Bookings are made via an application called 10to8. 10to8 securely stores and processes personal data on behalf of businesses that use the 10to8 service.

Additional information

How we protect your data

This website is protected by end-to-end SSL encryption, securing the data you send and receive via this website.

Personal details are securely stored on the 10to8 platform. I also retain non-identifying information in other documents for the purposes of tracking client hours, payments, etc.